Thump Music

Foppy · Post by **Foppy** » Sun Mar 19, 2006 6:43 pm

I made an order with them about 15 days ago, but haven't gotten any shipping confirmation, nor received my order. If anyone's had any experience with this company before, did you ever get what you ordered? I don't think I've dealt with a company this slow before. But they weren't so slow in charging my credit card.

I've written them an e-mail (for the third time), and if I don't get a response soon, I'm going to call their office. Their customer service sure leaves something to be desired.

ChrisM · Post by **ChrisM** » Mon Mar 20, 2006 12:15 pm

About a year ago I purchased a Black Watch kilt from them. It came as advertised, more or less promptly, etc. (I don't remember any details about it, and I think that means it was probably a good transaction - I'd have remembered if it had taken weeks or other problems.)

Chris

Foppy · Post by **Foppy** » Mon Mar 20, 2006 4:38 pm

ChrisM wrote:About a year ago I purchased a Black Watch kilt from them. It came as advertised, more or less promptly, etc. (I don't remember any details about it, and I think that means it was probably a good transaction - I'd have remembered if it had taken weeks or other problems.)

Chris

That's good to hear.

I'll wait another day or two, then call their office. I'd like to get my kilts, but if that isn't possible, I'll ask for a refund. Thanks.

Tripp49 · Post by **Tripp49** » Tue Mar 21, 2006 1:54 am

I have bought several of there kilts,and a set of bag pipes,there kilt is very good for the money,the service was very quick.I have had a good experiance with them.
Tripp49

Foppy · Post by **Foppy** » Tue Mar 21, 2006 7:30 pm

Well, I called them today and left a message on their answering machine. Hopefully I'll get a response in e-mail soon.

Foppy · Post by **Foppy** » Thu Mar 23, 2006 1:58 am

Well, it's been over two weeks, three e-mails, and a phone call, and I still never got my kilts (or a response). Called the bank today to stop payment. I'd like to have at least given their wares a try, but I suppose that's how it goes sometimes.

r.m.anderson · Post by **r.m.anderson** » Sat Mar 25, 2006 8:08 pm

Hope your refund request was processed and you got your money back!
Thump Music has been banned from ebay (feedback is just terrible).
Read my threads and others in the Bravehearts Forum :
http://www.kiltmen.com/forums/cgi-bin/kiltmen.pl
You may have to go a couple of pages deep to review it all.
These people may know their music instruments but as far as selling
kilts go "BEWARE" they are the type of people that sell pleated
blankets to the unsuspecting! If this was taking place a few centuries
ago I have them taken out and "Drawn & Quartered"!
You pay for what you get and you don't get much from these people
except a lot of run around; cheaply produced pleated horse 'Blankets'
and non-existent customer service. Oh incidently they say a size 40
(lable inside so called kilt) is actually a size 34 - you do the math and
see what kind of result you come up with either metrically or in kings
inches. It is just terrible that #$@&$#'s like this are in business!

BUY YOUR KILT(S) FROM SOMEONE WHO WILL FULLY BACK THEIR MERCHANDISE.
IT MAY COST MORE - BUT THE PEACE OF MIND IS WORTH
IT!

skirtcafe.org

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